Hi, I am Andrew, an IT Technician

― My background

My passion for computers began early on and led me to pursue my education at the New Jersey Institute of Technology. Since then, I have gained valuable experience as a field technician, enhancing my knowledge, troubleshooting skills, and customer relations expertise.

― Skills

-Troubleshooting in Windows, MacOS, IOS, Android, and SOHO Networking
-Problem Solving
-Time Management
-Customer Service

― Work experience
IT Field Technician

Geek Squad / Aug 2021 - Present

Onsite installation and configuration of devices running Windows, MacOS, IOS, and Android as well as small office, and home office networks. In addition, provide technical support, troubleshooting, and needs assessments all in a simple and comprehensive manner tailored to clients' level of knowledge.

― Education
New Jersey Institute of Technology, Newark, NJ— Bachelor of Science in Science, Technology and Society Concentration: Cyber Psychology

Graduated May 2021 - Cum Laude

Central Piedmont Community College, Charlotte, NC— Associate of Arts

Graduated Dec 2018

― Certifications
CompTIA A+ Certification

Completed Nov 2022

A MacBook with lines of code on its screen on a busy desk
A MacBook with lines of code on its screen on a busy desk

Completed and Future Projects

Any sufficiently advanced technology is indistinguishable from magic.”

- Arthur C. Clarke

Let's talk